Latest news

Warning message

Like many other organisations, we've changed the way we work during the COVID-19 pandemic. If you can, please use your online account or our app to manage your energy with us. If your query is urgent and you do need to speak to us, it may take us longer to get to your call. You can find out more here about your account, meter readings and how we're working right now.

4 December 2018

  • We’ve moved our unique face to face customer care Hub from the Harbourside in Bristol to our base at 100 Temple Street in the city.

30 November 2018

  • Ofgem is proposing financial and customer service tests for new energy suppliers in its Supplier Licensing Review

18 October 2018

  • We’re pleased to be supporting Green Great Britain Week, which is a Government-led campaign running for the first time this year.

1 October 2018

  • Our chairman has announced he is stepping down from his role having successfully guided Bristol Energy through its start-up phase to become one of the UK’s only publicly-owned energy companies.

14 August 2018

  • Portsmouth Council has decided not to go ahead with Victory Energy, its proposed municipal energy company. Our Managing Director Peter Haigh responds.

 3 August 2018

  • We are increasing the price of our Standard Variable Tariff for existing customers, for the first time since we launched in February 2016. This is because of rising wholesale energy prices, which have gone up by more than 20% in the last two years.

19 July 2018

  • We celebrate our commitment to paying all our staff a real living wage

16 July 2018

  • Bristol Rovers and Bristol Energy kick off the new season with a partnership that will bring sporting benefits to the local community.

6 July 2018

  • The consumer watchdog places us in the top 10 out of over 70 suppliers.

14 June 2018

  • Every Bristol resident is helping to generate renewable energy, as your sewage waste is turned into renewable gas.