Emergency contacts

Smell gas?

If you smell gas or detect a gas leak call the National Gas Emergency service on 0800 111 999 (24 hours).

  • Open all doors and windows
  • Don’t use naked flames
  • Don’t use mobile phones
  • Don’t turn electrical switches on or off


If you're experiencing a power cut or a problem with your electricity supply call 105 (24 hours).

It’s free of charge and they'll put you through to your local network operator who can give you help and advice.

  • Check to see if it’s just your property which is affected.
  • If it’s just your property, call a qualified electrician for advice.
  • If your neighbours are also affected, contact your local electricity network operator on 105.