Christmas opening hours
| Customer care | Sales and renewals | |
|---|---|---|
| 24th Dec (Christmas Eve) |
8am–3:30pm | 8am–12pm |
| 25th–26th Dec | CLOSED | CLOSED |
| 27th–28th Dec | 10am–5pm | 10am–4pm |
| 29th Dec | 9am–5pm | CLOSED |
| 30th Dec | CLOSED | CLOSED |
| 31st Dec | 8am–3:30pm | 10am–3pm |
| 1st Jan | CLOSED | CLOSED |
| 2nd Jan | 8am–8pm (Mon-Fri) 9am–5pm Sat |
8am–5:30pm (Mon-Fri) |
Looking to submit a meter reading?
You can submit readings via your online account, if you’ve already given us your first readings.
Customer care
Phone: 0808 281 2222
Email: [email protected]
Monday to Friday 8am-8pm, Saturday 9am-5pm, except on Bank HolidaysSales and renewals
Phone: 0808 189 4072
Email: [email protected]
Monday to Friday 8am-5:30pm, except Bank HolidaysBusiness
Phone: 0808 168 3888
Email: [email protected]
9am-5pm Monday to Fridays, except on Bank HolidaysGenerators
Email: [email protected]
9am-5pm, Monday to Friday, except on Bank HolidaysIf you have an emergency, like smelling gas or experiencing a power cut, please find the relevant contact details on our emergency contacts page.
Write to us at:
(Please mark as for attention of: Customer Care, Business or Generators PPA Team, as appropriate)
Bristol Energy 100 Temple Street Bristol BS1 6AG