Our phone lines have been busier than usual over the past few days. We're sorry if you've been kept waiting. You might find some useful information in the managing your account section of our website
Looking to submit a meter reading?
You can submit readings via your online account, if you’ve already given us your first readings.
Customer care
Phone: 0808 281 2222
Email: [email protected]
Monday to Friday 8am-8pm, Saturday 9am-5pm, except on Bank HolidaysSales and renewals
Phone: 0808 189 4072
Email: [email protected]
Monday to Friday 8am-5:30pm, except Bank HolidaysBusiness
Phone: 0808 168 3888
Email: [email protected]
9am-5pm Monday to Fridays, except on Bank HolidaysGenerators
Email: [email protected]
9am-5pm, Monday to Friday, except on Bank HolidaysIf you have an emergency, like smelling gas or experiencing a power cut, please find the relevant contact details on our emergency contacts page.
Write to us at:
(Please mark as for attention of: Customer Care, Business or Generators PPA Team, as appropriate)
Bristol Energy 100 Temple Street Bristol BS1 6AG