Contact us

Looking to submit a meter reading?

You can submit readings via your online account, if you’ve already given us your first readings.

Customer care

Phone: 0808 281 2222

Email: [email protected]

Monday to Friday 8am-6pm, except on Bank Holidays

Sales and renewals

Phone: 0808 189 4072

Email: [email protected]

Monday to Friday 8am-6pm, except on Bank Holidays

 

Business

Phone: 0808 168 3888

Email: [email protected]

9am-5pm Monday to Fridays, except on Bank Holidays

Generators

Email: [email protected]

9am-5pm, Monday to Friday, except on Bank Holidays

Media

Email: [email protected]

General

Phone: 0808 281 2222

Email: [email protected]

Monday to Friday 8am-6pm, except on Bank Holidays

If you have an emergency, like smelling gas or experiencing a power cut, please find the relevant contact details on our emergency contacts page.

Write to us at:

(Please mark as for attention of: Customer Care, Business or Generators PPA Team, as appropriate)

Bristol Energy
100 Temple Street
Bristol
BS1 6AG

Or you can visit us in person at the Bristol Energy Hub.