Did you know that you can submit meter readings via your online account, if you’ve already given us your first readings?
You can also email them to meterreads@bristol-energy.co.uk
Please note our office opening hours over the holiday period:
- Friday, 30th March - Closed
- Saturday, 31st March - 9am - 5pm
- Sunday, 1st April - Closed
- Monday, 2nd April – Closed
Customer care
Telephone: 0808 281 2222
Email: CustomerCare@bristol-energy.co.uk
Monday to Friday 8am - 8pm, Saturday 9am-5pm, except on Bank Holidays
Sales and renewals
Telephone: 0808 189 4072
Email: salesandrenewals@bristol-energy.co.uk
Monday to Friday 8am-8pm, Saturday 9am-5pm, except Bank Holidays
Business
Telephone: 0808 168 3888
Email: Business@bristol-energy.co.uk
8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Fridays, except on Bank Holidays
Generators
Telephone: 0117 992 8790
Email: PPA@bristol-energy.co.uk
9am - 5pm, Monday to Friday, except on Bank Holidays
General
Telephone: 0808 281 2222
Email: Hello@bristol-energy.co.uk
Monday to Friday 8am-8pm, Saturday 9am-5pm
If you have an emergency, like smelling gas or experiencing a power cut, please find the relevant contact details on our emergency contacts page.
Write to us at:
(Please mark as for Customer Care Team, Business Team or Generators PPA Team as appropriate)
Bristol Energy 100 Temple Street Bristol BS1 6AG