Visit the Hub

The Bristol Energy Hub is our unique customer service point and events space, located on Bristol’s Harbourside. 

The Hub is open for customer service 9am - 5pm, Monday to Friday

Why visit the Bristol Energy Hub?

At the Bristol Energy Hub, we hope you’re able to enjoy great face-to-face customer service from our team including:

  • paying bills or topping up pre-payment meters

  • help with understanding your bills

  • information on switching energy supplier

  • energy efficiency advice for your home or business

  • learn more about Bristol Energy’s mission to be a force for social good


We’re out and about this summer!

Bristol comes alive in the summer months, and we’re getting in on the action too. The Bristol Energy team will be popping up at events across the city.

Come and say hello, and find out how we’re giving people a fairer deal on their energy bills.

And enter our competition to win FREE energy for a year too. A prize worth around £860!*

Here’s where you can find us:

22nd and 23rd July: Bristol Harbour Festival. We'll be in the Bristol Energy Hub for a weekend of nautical fun.

5th August: Red Fest, Church Road, Redfield

5th August: South Gloucestershire Show, South Gloucestershire Showground

10th – 13th August: Balloon Fiesta, Ashton Court Estate


About events at the Bristol Energy Hub

In the Hub’s events space, you can enjoy free, family-friendly activities, and meet some of the Bristol organisations we’re working with to be a force for social good, including community groups, local organisations, charities and others that share our values.

We work with local organisations to hold events because we believe that community organisations should work with local people to help spread the news of their good work. And we believe in a fun and proactive approach to raising awareness of the many neighbourhood projects Bristol has to offer.



Pop into the Hub to see us

Address: Unit 5-6, 1 Canon’s Road, Bristol, BS1 5UH

(For SatNav, this address takes you to the back of the building, the entrance is on the quayside)

Directions: The Bristol Energy Hub is located in the centre of town on the Harbourside, a couple of doors down from The Watershed and the Tourist Information Centre.

Thirsty? Refill your water bottle here!

We're part of Bristol's Refill Campaign, which aims to reduce the use of single-use plastic bottles that use up valuable natural resources to make and transport, and create mountains and mountains of waste once we’ve gulped down the contents.

Check out the 200+ other Refill points across Bristol.


*Please read full competition terms and conditions.