Innovation launch pad

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Innovative projects at Bristol Energy

We’re working on a series of exciting projects at Bristol Energy. Our team is focussed on designing products and services that work for you and our community.

Here’s a summary of our initiatives and how you can get involved.

Heat as a service

This year, we trialled the UK’s first ‘heat as a service’ system. This trial starts our journey to learn more about how customers want heat and warmth to be delivered, moving away from a traditional gas supply model of purchasing kWhs towards the easier to understand concept of ‘warm hours’.

We’re currently planning the next phase of the trial.

Local Energy System Design

The Bristol Energy Smart System Transformation (BESST) project. Bringing together Bristol City Council, three local community groups (Bristol Energy Network, SevernNet, Bristol Community Transport), Regen and Upside Energy to explore the best ways in which to design a local energy system in North West Bristol.

The project’s goal is to create clusters of smart energy businesses and homes, digitally integrated within a local energy system platform, that will enable the delivery of innovative energy and transport service propositions.

Be Connected app

We've launched a mobile app to help existing customers better manage and understand their energy usage.

If you have a standard meter (non-smart) you can:

  • Submit meter readings in a couple of taps
  • Manage your account
  • View your usage
  • Register your interest for smart meter installation

If you have a Smart meter, you can also:

  • Continuously monitor your spend & energy usage
  • Set yourself alerts & targets
  • Compare your usage to other similar homes
  • Analyse trends and forecasts
  • Look at your historical data in detail
  • With much more to follow…

This is just the first version but we need your help to keep improving. Help us build better and more useful features:

Stay connected

If you're interested in any of these projects, you can keep up to date with our innovation newsletter.

We want to hear from you

We’re busy on lots of other stuff too, from installation of solar photovoltaics (PV) and batteries, to helping the city build out its heat network and install electric vehicle (EV) chargers, and building new and exciting ways to be reduce our carbon impact. Do share any thoughts you may have here: