Register for our Smart Meter Trial and you could get a free smart meter upgrade

Illustration of Bristol Energy smart meter

As part of the nationwide smart meter upgrade programme, we’re launching a Smart Meter Trial for a limited number of our customers.

The smart meter will be installed free of charge, you’ll just have to be present for the installation of your new meter, which should take 60-90 minutes.

Why get a smart meter upgrade?

  • With a smart meter there are no more estimated bills. You can say goodbye to monthly meter readings - your smart meter will automatically send them to us, so when you receive your bill, you'll know it's accurate.
  • You'll also see exactly how much energy you're using, and the cost in pounds and pence, on your in-home display.

For pay-as-you-go customers, there are even greater benefits available.

  • Each smart meter will be pre-loaded with a credit of £5 per meter to get you started.
  • With a greater range of top-up options, you can top-up the meter round-the-clock, without leaving your home, via an online portal, text or phone. You’ll also be able to top up in-store at any of over 28,000 PayPoint outlets nationwide. Find your closest outlet.


Who can register?

You can register interest whether your existing meter is a credit or pay-as-you-go ‘top-up’ meter. But, as the technology is quite new not everyone can have a smart meter straight away. For example, high-rise buildings (greater than 3 storeys), or homes fitted with Economy 7 or existing smart meters, can’t receive an upgrade or be part of our trial on this occasion.

Limited places available

There are limited places on the trial, so we can’t guarantee that everyone who registers will get a smart meter. If you don’t get one this time, don’t worry, as we’ll be rolling-out smart meters to all our customers by 2020.

Read the Terms & Conditions and Data Policy.

Next steps

Please register your interest below, and we'll let you know if you have a place on our trial and will get a smart meter upgrade.

Existing customers register here New customers register here

Already got a Bristol Energy smart meter?

Read our smart meter guide which takes you through the important features of your in-home display to allow you to check your balance, usage and set targets.


*Price savings based on dual fuel customers within Bristol’s electricity regions, using Typical Domestic Consumption Values (TDCV) which are 3,100 kWh for electricity and 12,500 kWh for gas. These values are set by the regulator Ofgem every year, and are industry wide.