What is the Excess Capacity Charge (DCP161)?

Man on ladder in factory

The Excess Capacity Charge, or DCP161, is a legislation, introduced from April 2018, that could affect business electricity customers who have a half-hourly settled meter.

The DCP161 is a change to the DCUSA (Distribution Connection and Use of System Agreement).

The change will remove the excess capacity charge discount that has previously been applied in circumstances where customers breach their contracted capacities.

When will the Excess Capacity Charge be implemented?

The implementation of the Excess Capacity Charge (DCP161) is 1st April 2018

Supporting Reading Stars

Bristol Energy staff have been discovering their inner book worm whilst volunteering at Millpond Primary in Easton.

Over the past 4 months, we’ve been helping children improve their literacy skills as part of Forever Sport’s ‘Reading Stars’ programme.

Quarterly Complaints Report 2017 Q4

Why did people complain to Bristol Energy in Q3 2017 and what are we doing about it?

 

Mis-advice – 6.4%

  • As we’ve grown Bristol Energy have been hiring new members of staff, whose relative inexperience in this complex industry has occasionally affected performance.
  • We have identified areas in which our training, quality monitoring and coaching methods require improvement, and will be concentrating on these in 2018.

 

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