What happens if I run out of credit on my prepayment meter?

You can use the emergency credit which is £5, and can re-pay this when you next top up. 

Emergency credit is there to support you when you can’t access a local PayPoint or Payzone, if your meter runs out in the middle of the night, or you can’t leave your home for any reason, and should be used as a last resort. Please also call or email the customer care team, so we can talk to you about your situation, and make sure you have the energy you need. 

Pages

Subscribe to Bristol Energy RSS