Reporting to: Customer Care Team Leader
No of Reports: None
Salary: £18,000 (Pro Rata)
Hours: Up to 37.5 hours per week – shift patterns Mon-Sat. Part time hours to include evenings and Saturdays
Location: Bristol (City Centre)
To say thank you and celebrate Bristol Food Connections week, we've teamed up with local cafes and restaurants across the city.
They’ve launches a series of dishes that will look after your stomach, and help Bristol residents to keep on generating.
We keep our prices as low as we can. So if we make a saving on the energy we buy, we pass this on to you. Simple. Fair. Transparent. The way it should be.
What we're doing about the number and type of complaints we receive
Human Error – 8.9%
- As we’ve grown Bristol Energy have been hiring new members of staff, whose relative inexperience in this complex industry has occasionally affected performance.
- We have identified areas in which our training, quality monitoring and coaching methods require improvement, and will be concentrating on these throughout 2018.
Our Managing Director Peter Haigh explains:
Just like all councils across the UK, Bristol City Council has to follow strict procurement processes when choosing suppliers, including where they get their energy from. So although we are owned by Bristol City Council, it doesn’t automatically mean we can win contracts for supplying electricity and gas to their corporate estate. And this is the way it should be - a fair competitive process.