Visit the Hub

Bristol Energy staff helping customers in The HubThe Bristol Energy Hub is our unique customer service point and events space, located on Bristol’s Harbourside. 

The Hub is open for customer service 9am - 5pm, Monday to Saturday

Why visit the Bristol Energy Hub?

At the Bristol Energy Hub, we hope you’re able to enjoy great face-to-face customer service from our team including:

Switch today to benefit from our friendly and accessible customer care.



About events at the Bristol Energy Hub

In the Hub’s events space, you can enjoy free, family-friendly activities, and meet some of the Bristol organisations we’re working with to be a force for social good, including community groups, local organisations, charities and others that share our values.

We work with local organisations to hold events because we believe that community organisations should work with local people to help spread the news of their good work. And we believe in a fun and proactive approach to raising awareness of the many neighbourhood projects Bristol has to offer.

Pop into the Hub to see us

Address: Unit 5-6, 1 Canon’s Road, Bristol, BS1 5UH

(For SatNav, this address takes you to the back of the building, the entrance is on the quayside)

Directions: The Bristol Energy Hub is located in the centre of town on the Harbourside, a couple of doors down from The Watershed and the Tourist Information Centre.

Contactless Donation Point to help reduce homelessness in Bristol

Popping by the hub? You can now quickly and easily donate to Bristol's night shelters at our Safer off the Streets contactless donation point, located just to the right of the Hub entrance. Just swipe your bank card to donate £2 directly to the shelters, even when we're closed. 

Thirsty? Refill your water bottle here!

We're part of Bristol's Refill Campaign, which aims to reduce the use of single-use plastic bottles that use up valuable natural resources to make and transport, and create mountains and mountains of waste once we’ve gulped down the contents.

Check out the 200+ other Refill points across Bristol.