Contact us

If you have any queries or anything you would like to discuss, please don't hesitate to contact us and our friendly team will be happy to help. 



Did you know that you can submit meter readings via your online account, if you’ve already given us your first readings?

You can also email them to meterreads@bristol-energy.co.uk

 

Customer Care

Business

Generators

Media

General

Telephone

0808 281 2222

(Monday to Friday 8am - 8pm, Saturday 9am-5pm, except on Bank Holidays)
0808 168 3888

8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Fridays, except on Bank Holidays

0117 992 8790

(9am - 5pm, Monday to Friday, except on Bank Holidays

07557 335 982

(Voicemail 24hrs)
0808 281 2222

(Monday to Friday 8am - 8pm, Saturday 9am-5pm)

Email

CustomerCare@bristol-energy.co.uk Business@bristol-energy.co.uk PPA@bristol-energy.co.uk  Press@bristol-energy.co.uk Hello@bristol-energy.co.uk 

 

If you have an emergency and need to contact us outside of our office hours, please find the relevant contact details on our emergency contacts page.

 

Write to us at:

(Please mark as for Customer Care Team, Business Team or Generators PPA Team as appropriate)

Bristol Energy & Technology Services (Supply) Limited
1 Temple Quay
Temple Back East
Bristol
BS1 6DZ

Or you can visit us in person on the Harbourside:

The Hub
Unit 5-6
1 Canon’s Road
Bristol
BS1 5UH