Bristol Energy move up to 6th place in Citizen's Advice Rankings

15/03/2019

Our Customer Care team are off to a flying start in 2019. Bristol Energy is leading the way with its customer service in 2019, placing 6th in today’s Citizen’s Advice energy supplier survey, scoring a brilliant 4.05 out of 5.

The announcement follows an 8th placing in the Which? Customer Satisfaction Survey earlier this year.

At Bristol Energy we’ve always made customers the focus of our business. By giving people a better, fairer and more personable experience, we are changing the industry for good. From our Bristol based call centre, to our face to face customer service desk in the heart of the city, we’re doing things differently to put people first.

More exciting news to come

We’re excited about what’s in store too. This year we’ll be launching our new smart offering and our industry leading app, as well as trialling new innovative products and services. This is the next step in continually improving our customer experience.

We will use technology to make sure everyone benefits from the changes happening in the energy sphere, as we transition to a smarter cleaner energy future.

So thank you to our customers, and thank you to every one of our customer care and sales team who work hard every day to make sure our customers have a brilliant experience with us.

Take a look at the full Citizens Advice rankings

Switch to Bristol Energy today and start enjoying top-ten rated customer service