We have ranked well above the Big Six in the annual Which? energy survey and are among a list of small suppliers giving the best customer service in the industry.
It’s no secret that this year has been a tough year for all suppliers, but customer service will always be paramount to our business. It’s the reason that people choose to join Bristol Energy, and stay.
We provide amazing face to face customer service, have a passionate team of Bristol based energy pros on our phones and we are continually commended for the speediness of our responses.
We aren't stopping there
It’s an exciting time for Bristol Energy as we begin to diversify our organisation.
This year, we will be launching our new App and we will be bringing our new smart offering to market. I couldn’t be prouder of our team ranking 8th in this year’s survey, they work extremely hard every day to give people a fantastic experience.
The energy industry is transforming, and Bristol Energy are excited to be at the forefront of that transformation. Our new App and smart offering look to improve our customer’s experience even further. It's an exciting time for our organisation.
– Marek Majewicz, Interim Managing Director, Bristol Energy