Our quarterly updates

Bristol Energy staff group photo

Our year-long partnership with The Big Issue has now come to an end, therefore the Big Issue Super Green Tariff is no longer available. During the partnership, we are proud that Bristol Energy customers helped raise over £30,000 for the social enterprise, raising vital funds to support the most vulnerable people in society.

Quarterly update – January 2020

Heading into a new decade, Bristol Energy takes a significant step on its journey to becoming a wholly green energy supplier, launching 3 new 100% green electricity and lower carbon gas tariffs, with a focus on sourcing energy from local wind and solar farms.


  • 101,448 residential customers*
  • 1,500 B2B customers over 4,437 sites
  • 3 new green energy tariffs containing 100% renewable electricity and up to 100% gas carbon offsets
  • 29 additional power purchase agreements (PPAs) with independent renewable generators
  • Powering 20 further Julian House sites (totalling 82).

We entered 2020 with a new set of green energy tariffs, as Bristol hit the 10 year countdown to its 2030 carbon neutral target.

We now only offer green energy tariffs BE Simply Green, BE Super Green and Big Issue Super Green to new and renewing customers.** All three tariffs contain 100% green electricity and lower carbon gas, with a particular focus on sourcing renewable energy from South West-based generators.

Our power partners

Since December, homeless charity Julian House added a further 20 sites to their portfolio. We’re pleased to now supply all 82 sites, including the charity’s four bike workshop facilities in Bath, Bristol, Exeter and Shrewsbury.

We have also signed up 29 new PPAs with independent renewable generators, bringing our current total power partnerships to 69. We now source renewable power from a wind turbine at Trebelsue Farm in Newquay, Cornwall; home to the annual festival Boardmasters.

We were delighted to announce our sponsorship of the Wildlife Photographer of the Year exhibition at M Shed, Bristol. As well as supporting the exhibition, Bristol Energy continues to power its host venue M Shed.

We welcomed formerly part-supplied Bristol Zoo Gardens and its sister attraction Wild Place Project into full supply, providing their sites with 100% renewable electricity and green gas.

Working with local communities

In support of developing community energy projects, Bristol Energy became a member of not for profit organisation Community Energy Wales, set up to provide assistance and a voice to community groups working on energy projects in Wales.

Powering innovation

Last year, we shared news of the Revive network of electric vehicle (EV) charging points, supplied by Bristol Energy. Our power partners Avon Fire & Rescue Service have since introduced their first EVs into their fleet, with charging points based at the fire stations powered by 100% renewable energy by Bristol Energy.

We now proudly offer our Economy 7 tariff to customers who have an EV that they charge at home during ‘off-peak’ hours, meaning customers will be charged a lower price to use electricity overnight than during the day.

Our customers

We were pleased to launch our new smart accessible in-home display, as an addition to smart meters, to support customers with visual impairments and dexterity issues. The technology behind the in-home display has been awarded Tried and Tested Certification in April (2019) by the Royal National Institute of Blind People. We are continuing to contact all of our Priority Service Register customers who we believe would benefit from this service.

Our colleagues

We were thrilled to have been awarded the Learning at Work Week’s ‘Supporting Business and Organisational Goals’ award for a third year running. We had focused the week’s activities on ‘sustainability’ to align with Bristol Energy’s vision to create a sustainable energy company with social value at its heart.

*As of 23rd January 2020.

**With the exception of customers with a pre-payment meter, and in the case of change of occupancy.

You might also be interested in ...

Get your no obligation, personalised quote.

Or call us free on
0808 189 4072