Download the Be Connected app

Be Connected app screens

Simplify how you manage your energy with us by downloading our customer app. It works on both Apple iOS and Android devices.

You can use the app to check your account balance and 12-month-forecast, submit meter reads, view your bills, review your historic energy and spend information, see your account information and read our frequently asked questions.

Smart meter installed already?

If you’ve already got a smart meter installed, and it’s a meter we're communicating with, you can:

  • Monitor how much energy you use and what you’re spending, on the move
  • Set different notifications for weekly and monthly reports
  • Create alerts based on certain thresholds (energy use, cost or temperature-based)
  • Understand how your energy use compares to homes like yours
  • Check historical energy use information in detail
  • Review forecasts of your energy consumption
  • Get additional insights into how you’re using energy
  • Plus, much more to follow in future versions…

Future of the app

Be Connected is the name of this app and it’s one of our company values. It means we work hard to stay connected to you. That we listen to, and act on, your thoughts and feedback.

This really is the start and we want to create an industry-leading app, which will increasingly make your lives easier, while keeping you fully informed.

Download now

Download the Be Connected app on the App Store Get the app on Google Play

How you could help

We want you to help us make things better. If you’d either like to help us improve future versions of this app by sending us ideas /feedback or to be involved in testing, please get in touch: