About us

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As we adjust to Covid19 homeworking, unfortunately we’re only able to speak to you if you’re experiencing an emergency, off supply, in financial difficulty or you wish to use the automated line to make a payment. Please use your online account or our app to manage your energy with us. You can find out more here about your account, meter readings and how we're working right now.

Bristol Energy is a national gas and electricity company that's making a positive difference.

Paying too much for your energy? No idea where your money is going? We believe there’s a better way. 

Better for your family, better for your business, and better for communities around us. 

Better for you

We keep our prices as low as we can. So if we make a saving on the energy we buy, we pass this on to you. Simple. Fair. Transparent. The way it should be. 

Better for communities

We’re owned by Bristol City Council, so we're helping Bristol to tackle social and environmental challenges such as fuel poverty and climate change. So far, we have put £12,000,000 of social value back in to our founding city. Feels good doesn’t it?

Better for business 

We offer fair deals for business customers too, as well as 100% green electricity. So you can be more sustainable at work and at home. 

Keeping it simple

Our Bristol-based customer care team makes energy clear, simple and straightforward. And we’re a friendly bunch. Live in Bristol? Come and see us at the Bristol Energy Hub, which is at 100 Temple Street. 

Kinder to the planet

We’re on a journey to becoming a lower carbon, wholly green energy supplier. So, we only offer green electricity tariffs and lower carbon gas. Join us on our journey.


Read our latest Impact Report to find out more about how we're making a difference.

We’re open to customers across the UK. 

So join us, and use your energy to make a positive difference.