A note about the energy market

We want to reassure all our customers that your energy account is safe with us at Bristol Energy. There is a lot of media and press speculation surrounding the current challenges in the UK energy market just now, but Bristol Energy is stable. We are very much operating business as usual and there's no need to be concerned. There is no risk to your supply or payments and our dedicated team are here to help when needed.

Read our latest update

Welcome to Bristol Energy

We offer fairly priced 100% green electricity and gas carbon offsets for homes in Bristol, the South West, and nationwide.

Energy for your home

Whoever you are, wherever you live, we're here to help. Whether you prefer to pay monthly or pay as you go, we'll always offer you our cheapest available tariff for your electricity and gas.

We're open to customers across the UK. So join us, and use your energy to make a positive difference.

More about your home energy

Our range of tariffs | Moving home? | Our service to you | Saving energy

Our customer care

Our dedicated team are here to offer support and advice whenever you need it. If you need help with payments, reading your meter, finding the best tariff for you - or if you have feedback about our service – we can help.

We’ll make sure all our services and prices are easy to understand. And if you need extra help for yourself, or a relative, we can put this in place.

You’ll benefit from a transparent, trusted service where the customer always comes first.

Energy advice tips on our Be Connected app

We’ve added an energy saving tips feature to our app that will help you save money on your bills, and reduce your carbon footprint.

We’re running a trial of this new app feature which will offer useful advice that’s specific and relevant to you as it learns about your usage.

Read more about the trial and how you can get involved

Get involved

Energy for a greener future

We’re on a journey to become a lower carbon, wholly green energy supplier

We’ve said good-bye to standard tariffs and hello to a greener future. Explore how we’re making the change to 100% green electricity and lower carbon gas supply. And what’s in it for you.

About us

Bristol Energy will make a meaningful difference to the energy sector. We’ll give everyone access to fair, transparent tariffs and great customer care.

You can make a big difference, simply by switching your electricity and gas to Bristol Energy. 

Read more